Before sending an item back
Review the store’s published return policy for eligibility, deadlines, item condition and any exclusions. Contact us with your order number and the item you would like help with.
Size or equipment questions
Tell us what does not fit or what you are looking to change. We can explain the available next steps for your order.
Damaged or incorrect item
Keep the packaging and contact us with your order number and a description of the issue. Photos can help us understand what happened.
Ask about a return or exchange
Return fee
A 30% return fee applies.
Where to send your return
8278 Boul. Saint-Laurent
Montréal, QC H2P 2L8
Include a copy of your invoice on the box.